faqs
What are the travelers like?
Our trips have a way of attracting fun, diverse, and overall amazing people. If you’re 18 or older, friendly, and have an adventurous spirit, this is the trip for you.
How much free time will there be?
Ultimately, it’s your trip. That’s why there’s a perfect mix of planned activities and free time. Some days are packed but there will always be free time to enjoy the destination at your pace. Your Trip Host and our local partners can help with suggestions for your free time.
What if I want to explore on my own?<br />
You will have that option. While I have an itinerary, we also understand people have places they would like to see on their own, and there will be time to do those things. We just ask that you make sure you make it to all scheduled events on time.
Do I book my own flight?
Yes. You will be responsible for booking your own flight.
What’s the deal with Deposits?
The deposit will secure your spot on the trip. Deposit refunds to your original payment method will be granted within 24 hours after your deposit payment was made. After the 24-hour period, your initial deposit is will be held as a cancellation fee.
What happens if I can no longer attend a trip I have already paid?
your money (minus the deposit) will be refunded to your original payment method. No refunds will be given once we are 45 days out from the beginning of the
trip.
Special Arrangements
Sometimes, we make special arrangements for you so that all of your friends can get on the same trip (e.g. squeezing an extra person into your room). Due to the nature of these unique arrangements, if you are no longer able to attend, we will not be able to find a replacement for you. Under no circumstances will refunds be made for special arrangement bookings that result in replacements not being possible.
What happens if I can’t make a trip payment on time?
Sometimes, we make special arrangements for you so that all of your friends can get on the same trip (e.g. squeezing an extra person into your room). Due to the nature of these unique arrangements, if you are no longer able to attend, we will not be able to find a replacement for you. Under no circumstances will refunds be made for special arrangement bookings that result in replacements not being possible.
Special Arrangements
Our payment deadlines are outlined in the pamphlet and it is your responsibility to make these payments on time. However, life happens. If needed, you will have a two-day grace period after a payment due date to make your payment.